Effective Date: [11-07-25

At Meet Decor, we take pride in creating high-quality, handcrafted decor that adds elegance and warmth to your space. Your satisfaction is our priority. If something isn’t right, we’re here to help.

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1. Eligibility for Returns

We accept returns within 7 days of delivery under the following conditions:

✅ The item is unused and in its original packaging
✅ The product is not damaged or altered
✅ You provide proof of purchase (order ID or invoice)

Note: Due to the handcrafted and customizable nature of many of our products, customized or personalized items are not eligible for return or refund unless they arrive damaged or defective.

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2. Non-Returnable Items

• Customized or personalized products
• Items on clearance or marked “Final Sale”
• Products damaged due to misuse, improper care, or wear and tear

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3. Damaged or Defective Products

If your item arrives damaged or defective, please email us within 48 hours of delivery with:

• Clear photos of the item and packaging
• A description of the issue
• Your order ID

We'll arrange for a replacement or issue a refund as applicable.

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4. How to Initiate a Return

To request a return, please contact us at:
📩 support@meetdecor.com

Include your order ID, reason for return, and relevant photos if applicable. Our team will review your request and guide you through the process.

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5. Refund Process

Once your return is approved and received, we will:

• Inspect the item within 2–4 business days
• Notify you of the approval or rejection of your refund
• If approved, issue a refund to your original payment method within 5–7 business days

Shipping charges are non-refundable unless the return is due to our error (wrong or damaged product).

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6. Return Shipping Costs

• If the return is due to damage, defect, or our error: We cover the return shipping cost.
• If the return is due to personal preference: Customer bears the return shipping cost.

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7. Order Cancellations

Orders can be cancelled within 12 hours of placing them. After this window, the order is sent for processing and cannot be cancelled.

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8. Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item (if eligible) and place a new order.

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Need Help?

We’re here to assist you with any concerns.
📩 Email: support@meetdecor.com
🌐 Website: https://www.meetdecor.com